Customer Service Issues

Luth Brodie

As many of you know I’ve been mostly out of SL for over a month now due to a holiday in Rome and illness. While some IMs I did recieve, many I did not. Also while I was in Rome I was getting IMs to email which have mostly disappeared from my webmail account. You’d think using a PSP for checking mail wouldn’t mess things up, but I’m not really sure what happened. To make it even worse, my customer service rep - Sara Primrose - had all of her notecards eaten by SL. If you need help and you haven’t heard back please send me a notecard or another IM.

I will be leaving for the States (again) on Wed but I’ll have more access to SL then the last trips. Except for a scattered couple of days I should be able to log in once a day to answer IMs.

My deepest appologies for any frustration this has caused.

Tomorrow I will be closing down the sim for repricing and then I’ll put up some new stuff before I go. I’ll post here again when that’s finished.

Cheers
Luth


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